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All CollectionsAero Enterprise Vehicle Kit
Troubleshooting and Maintenance
Troubleshooting and Maintenance
John Colebrook avatar
Written by John Colebrook
Updated over 2 months ago

Routinely check to ensure all connections have been made successfully by following these steps:

• Turn on the vehicle and check if the Aero Ranger EdgeAI unit shows a blue light

• Wait 3 minutes for the device to boot up

• Turn on the iPad and launch the Aero Companion App (red icon)

• If the first page says “Connecting…”, the device is disconnected. Troubleshoot the iPad

Hardwire connection.

• If the first page says “Disconnect” or shows license plate scans, the device is connected. Proceed.

• Click on the Status page (bottom right icon)

• Check the LTE Signal Strength is Low/Moderate/High • Check the GPS Mode is Good/Better/Best

• Check the GPS location by pressing “View” and confirm it is correct

• Scroll down and press “View Camera Snapshots”. If both cameras show an image, they are connected. If not, troubleshoot the camera connections.

If you have any issues during your testing, contact Aero Ranger Support on 1300 267 837 to troubleshoot.

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