Connectivity Requirements - The Aero Ranger vehicle system needs an active internet connection to upload data to the Dashboard.
Quick Start Guide
Step 1 - Turn on the vehicle.
Step 2 - Confirm iPad connection to the EdgeAI module. The iPad should show Wi-Fi connected. Check the underside of the EdgeAI box for Wi-Fi credentials.
Troubleshooting: If the iPad doesn’t connect, ensure the blue light on the EdgeAI is on (power active) and wait at least 5 minutes after starting the vehicle for boot up time.
Step 3 - Open the Aero Ranger app, login with your email and password, and go to the Drive tab. Go to the Settings tab and check the connections are all green on the Status page:
GPS signal is “Excellent”
WIFI is green (connection from iPad to the EdgeAI)
LTE is green (connection from EdgeAI to the internet)
Step 4 - Check camera snapshots by pressing on each of the camera names around the vehicle on the Status settings page. Ensure all cameras display clear images, are clean, and properly aligned. Confirm no tampering has occurred.
Operations Guide
The Aero Ranger system needs a device running the Aero Ranger app for full functionality. Continuous operation isn’t possible without it.
Ensure the iPad is connected to the device’s WiFi network and the Aero Ranger app is open. Monitor reads throughout the journey.
Only use the pause function when the system is not in use.
When safe to do so, compare real-life plates with those displayed on the iPad for accuracy.
Troubleshooting Guide
The Aero Ranger system is monitored remotely over the internet, allowing our support team to track EdgeAI restarts, power supply changes, queue sizes, iPad connectivity, LTE connectivity, and other usage metrics. We have full visibility into the system’s activity, so information accuracy is important when reporting issues.
Please note that the blue button on the EdgeAI box restarts the operating software only, it does not restart the internet connection. This button should be used only when directed by Aero Ranger support team.
Pending uploads: If the upload queue on the “Edge AI” settings page exceeds 100 plates, there may be an internet issue. Check the Status page to ensure you have an LTE connection (low, moderate, or high). Stronger signals (high) mean faster uploads. If you’re in a low-signal area, try moving to an area with better connectivity.
App Stability: The Aero Ranger app is stable and regularly tested. Any crashes or disconnections are unusual and should be reported.
App crash definition: The app freezes or shuts down, needing a restart. Report crashes to Aero Ranger with the time, date, and, if possible, video or photo evidence.
App disconnect definition: The app fails to connect to the Edgebox. Report disconnections with the time, date, and relevant details or evidence.