This guide comprises a set of step-by-step instructions on how to handle potential violations through Aero Ranger. It will guide you on how to analyse and view images, escalate violations, add relevant information, attach supplementary evidence and comments, select the appropriate offence type, add your signature, and issue a warning or ticket. You can also access and print the generated ticket. By following this guide, you can efficiently and accurately handle potential violations.
1. On the history page tap on a vehicle that has been flagged as a Potential Violation and requires further action.
2. To see more sightings, swipe the thumbnails left and right.
3. To view the image in full-screen mode, double-tap it.
4. To zoom into the vehicle in question, simply pinch the fullscreen image.
5. Please click the "Done" button once you are satisfied with the image you view.
6. If the violation is ready for escalation, tap on the "Action" button.
7. Choose the country and the state, then proceed to the next step by tapping on "Next".
8. Check the address is correct, update if necessary, then tap on "Next".
9. To add further photo evidence of the vehicle or nearby signage, tap on the camera icon and select either "Vehicle Evidence" or "Zone Evidence". The zone evidence will be automatically added to the full violation reports for all vehicles flagged as potential violations within this zone until it expires. Once finished, tap on "Next"
10. Add additional comments required. These will show as a note on the ticket.
11. Select the relevant offence type using the dropdown box. Additional offence types can be added in the Dashboard under "Admin > Infringment Config > Offence Types" if necessary. This will also set the fine amount and due date on the ticket. Tap on "Next".
12. Add your signature. This will also appear on the ticket.
13. After you add your signature, tap on 'Next' to proceed.
14. Select on either "Issue Ticket" or "Issue Warning", then tap on the "Complete" button.
16. This vehicle has now been processed. You can view the ticket by tapping on the "Ticket" button at the bottom of the screen.
17. The app displays the ticket that was generated, then you can tap on the printer icon in the top right corner to print it. You can set up a printer from the Dashboard under "Admin > Infringment Config > Printer Setup".
