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Actioning a Potential Violation
John Colebrook avatar
Written by John Colebrook
Updated over 3 months ago

This guide comprises a set of step-by-step instructions on how to handle potential violations through Aero Ranger. It will guide you on how to analyse and view images, escalate violations, add relevant information, attach supplementary evidence and comments, select the appropriate offence type, add your signature, and issue a warning or ticket. You can also access and print the generated ticket. By following this guide, you can efficiently and accurately handle potential violations.

1. On the history page, please tap on the vehicle that requires more attention.

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2. To see more sightings, swipe the thumbnail to the right.

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3. To view the image in full-screen mode, double-tap it.

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4. To zoom into the vehicle in question, simply pinch the fullscreen image.

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5. Please click the "Done" button once you are satisfied with the image you view.

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6. If the violation is ready for escalation, click the action button.

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7. Please choose the country and the state before proceeding to the next step.

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8. Aero Ranger's Reverse Geo lookup feature automatically populates the address field but allows for editing or expansion.

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9. Before moving forward, you can include more vehicle and zone evidence if you need.

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10. You can add additional comments that will be attached to the violation report.

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11. Select the type of offence. Additional offence types can be added in the management dashboard under violations.

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12. Add your signature.

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13. After you add your signature, you can click on the 'Next' button to proceed.

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14. You now have the option to either issue a ticket or give a warning.

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15. Please tap the "Complete" button once you select the infringement/warning option.

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16. This vehicle has been processed. You can access and print the ticket by clicking on the ticket button.

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17. The app displays the ticket that was generated automatically.

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